Launching Our NEW Strategic Plan
A Message from Our CEO and Board Chair
In the fall of 2022, Canopy Support Services' (Canopy) Board of Directors began the process of developing new strategic priorities for the organization to complement the future needs of the communities and people we serve. As we emerge from the challenges and opportunities of the pandemic era, as well as experiencing incredible organizational growth and change, this was an excellent time to embark on developing a strategic plan for the next three years. We also recognize that this is a crucial time for the communities and people we serve.
Canopy’s Board of Directors is a group of dedicated, passionate, and community-driven volunteers who are responsible for the governance and stewardship of the organization. To inspire bold and positive change, recognize diverse voices, and positively impact the experiences of the people and communities, the Board believed it was essential to gather input directly from Canopy’s broad community of stakeholders to reflect the needs and hopes for the future.
As part of the planning process, extensive stakeholder engagement was undertaken. The engagement sessions included, staff, management, funders, people supported, caregivers, families, and community partners from across the region which allowed us to gain a comprehensive understanding to help build a future where people can easily access high-quality services and supports that empower them and respond to their unique needs. We ensured transparent discussion and listened genuinely to all who participated. We then analyzed key drivers in the current environment including current realities, opportunities, and aspiration for growth and future trends. From the outset to the culmination of this incredibly crucial work, we set three strategic directions to help ensure we deliver the best and highest-quality services and supports.
We are extremely excited and committed to our three strategic directions – Organizational Excellence: a high-performing organization with exceptional people able to adapt and provide excellent support and services; Improving the System: a leader in improving the service system by providing innovative and exceptional services that continue to evolve, and A Strong Partner: an organization that responds to emerging community needs through strategic partnerships. Our new Core Values – Inclusivity, Safety, Innovation, Transparency and Excellence, are foundational and ingrained in everything we do.
Our gratitude to everyone for your inspiring and passionate contributions throughout this process. We invite you to join us in celebrating Canopy’s many milestones and our commitment to the people and communities we serve.
The Board of Directors and staff of Canopy Support Service are incredibly excited to launch our Strategic Plan (2023 – 2026). We hope you share in our excitement and join us on our journey.