Strategic Directions
We are extremely excited and committed to our three strategic directions – Organizational Excellence: a high-performing organization with exceptional people able to adapt and provide excellent support and services; Improving the System: a leader in improving the service system by providing innovative and exceptional services that continue to evolve, and A Strong Partner: an organization that responds to emerging community needs through strategic partnerships.
Our new strategic direction provides Canopy Support Services with a strategic focus and a clear framework to drive change and progress. We are committed to using resources to ensure we are efficient, effective, transparent, and accountable through all our initiatives.
STRATEGIC THEME 1
Organizational
Excellence
A high-performing organization with exceptional people able to adapt and provide excellent support and services.
STRATEGIC PRIORITIES
Focus on People & Culture - become an Employer of Choice
Focus on Human Resources – including the development of a safe and positive work environment
Enhance organizational growth in support of Equity, Diversity, and Inclusion (EDI) strategy
Develop a Human Resources strategy, with an emphasis on recruitment & retention
Integrate data-informed decision making within each portfolio
STRATEGIC THEME 2
Improving
the System
A leader in improving the service system by providing innovative and exceptional services that continue to evolve.
STRATEGIC PRIORITIES
Internal approaches to improving the system: Build a better multidisciplinary team and focus on quality improvement
External approaches: Utilize advocacy to influence MCCSS & provincial committees
Focus on housing (not as a provider) and respite needs through advocacy and partnerships
Measure outcomes of service delivery
STRATEGIC THEME 3
A Strong
Partner
An organization that responds to emerging community needs through strategic partnerships.
STRATEGIC PRIORITIES
Develop and implement a Return on Investment (ROI) Plan to evaluate partnerships
Be an active partner in community planning and other strategic tables
Continue to open doors with external partners and have a strong presence throughout region
Focus on Public Relations, including donor relations
