Adult Urgent
Response Program

Providing support, resources, and advocacy for individuals in urgent situations

For more information:

Call us today at:
1-888-616-3456

Our Adult Urgent Response Program (AUR) provides support, resources, and advocacy for individuals and their support networks in urgent situations to prevent the further escalation of risk, mitigate any untenable risks, and address an unmet urgent need. Our Urgent Response Case Manager and Crisis Response Network Coordinator work collaboratively with community partner agencies as part of a multi-disciplinary team strategy to provide a temporary, short-term case management response.

Who is eligible?

To be eligible for the AUR Program, individuals must be deemed eligible by Developmental Services Ontario (DSO) and be:

  • 18 years or older

  • Have a developmental disability and mental health problem, and/or challenging behaviour

  • At risk of:

    • caregiver burnout

    • housing instability

    • support breakdown due to increased support needs

    • involvement with the criminal justice system

  • Currently living in Peterborough, City of Kawartha Lakes, Northumberland, or Haliburton

How do I access services?

To learn more about the AUR Program and the application process, please contact Developmental Service Ontario (DSO) Central East Region

>  1-855-277-2121

If you or someone you know are in a crisis situation, click here for resources that may help.